Find clear answers to your questions about Somos-Fit.
Q: How do I delete my account?
A: To delete your account, please email us from the email address you used to register in our app.
Q: What information should I include in the account deletion email?
A: Please use the following format for your email:
Subject: Delete Account under the email [Your Registered Email Address]
Body: Please include your username in this email. We will then proceed to delete your account within 3 business days.
Q: Why do I need to email you to delete my account?
A: For security reasons and to verify your identity, we require that you start the account deletion process by emailing us from the address associated with your account. This helps us ensure the request is legitimate.
Q: What happens after I send the account deletion email?
A: Once we receive your email, we will verify your request. If the email is sent from your registered address and includes your username, we will begin the deletion process. You can expect your account to be deleted within 3 business days.
Q: What happens to my data after my account is deleted?
A: Once your account is deleted, all associated data is permanently removed from our systems and cannot be recovered.
Q: Will I receive a confirmation once my account is deleted?
A: Yes, we will send a confirmation email to your registered address once your account has been successfully deleted.
For beginners and beyond – We designed Somos Fit to guide everyone, from gym newcomers to seasoned athletes.
Expert workouts
Follow workouts guided by professional trainers with clear progress bars to keep you motivated and on track.
Extensive exercise library
Dive into our complete exercise database, with instructions and visuals, to build your perfect routine.
Your fitness, your way
Somos Fit lets you reach your fitness goals, no matter where you start.
Community
Join a community committed to your fitness success.
